Something isn’t working
Your plan or grocery list isn’t updating
If a change is missing or two devices show different lists, start with these checks.
Check the week and household
First, make sure you’re looking at the right week. If another person sees something different, open Household in Settings on both devices and check that you’re in the same household.
If a grocery item has disappeared, it may have been checked off. Choose Show collected in List options to look for it.
Give the app a chance to catch up
Check that your device is connected to the internet.
Leave Plan or Groceries, then open it again to load the latest changes.
Look for the original change before making it again.
If the app said it couldn’t save the change, try again once you’re connected.
If a quantity looks wrong
Someone may have changed a meal, adjusted its servings, or added extra groceries. Open the item to see which recipes need it and whether anyone added more by hand.
If someone can see the list but can’t change it
Check their role. A Kid can suggest meals, but a Chef or Sous Chef manages the plan. A Chef also decides whether a Kid can use Groceries. Sharing these features with your household requires Pro.
If the problem keeps happening
Tell us what you changed, which week it was for, and roughly when it happened. If two devices disagree, include each device’s app version and, if possible, a screenshot of both lists.
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