Something isn’t working
Contact Good Fork support
Tell us what’s happening and we’ll help you work through it.
Get in touch
Email hello@getgoodfork.com, or choose Send feedback in Settings. Tell us what you were trying to do and what happened instead. You don’t need to know what caused the problem.
What to include
A few details can help us understand the problem without asking you to go back and check:
Your device, operating system, and the Good Fork version shown in Settings.
The steps you took and any message the app showed you.
For a recipe import, the original link and whether you used a link, pasted text, or a photo.
For a plan or grocery list, the affected week and whether anyone else in your household sees the same problem.
For Pro, the store you subscribed through and what happened when you tried Restore purchases.
Sending a screenshot
A screenshot is often the easiest way to show us what you mean. Cover anything private that isn’t needed to explain the issue. Please don’t send passwords, verification codes, or full payment card numbers.
Adding more details later
Reply to the same email conversation if you remember something else or the problem changes. That keeps the details together so we can follow what’s happened.
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